6 Reasons a Leader’s Personal Business Is the Company’s Business

By David Gebler

Just after Gen. David Petraeus resigned from his post as head of the CIA, there was an outpouring of sympathetic media. Before possible national security issues came to light, friends, allies, and commentators wondered aloud why the four-star general’s private behavior should have any relevance to his performance as a valuable leader in the war against global terrorism.

New developments in the story might have quieted these critics a bit. However, it’s important for all business and government leaders to grasp how their personal behavior affects the organization’s culture. In short, reckless risk taking by a leader begets reckless risk taking by his or her subordinates, managers, and employees. Dishonesty begets more dishonesty.

Here are six reasons a leader’s private behavior really IS their people’s business.

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Mount Aloysius Welcomes Zukowski as Nursing Division Chief

Mount Aloysius College President Tom Foley has announced that Rebecca S. Zukowski, has joined the College as Associate Academic Dean and Nursing Division Chairperson. She comes to Mount Aloysius from the National Center for Disaster Medicine and Public Health, Rockville, Md. where she served as a senior research associate.

In making the announcement, Mount Aloysius President Foley noted the unanimous recognition and acceptance of Ms. Zukowski’s excellent leadership and academic credentials.  “Rebecca Zukowski brings very strong credentials and the full support of our nursing faculty and college leadership to her new post,” he said. “A former Navy nurse, she served at the Great Lakes Naval Hospital in the 1980’s. She then built a stellar career in the fields of research and strategic planning in public and non-profit sectors and patient care. The entire Mount Aloysius College community welcomes this proven leader with open arms and great expectations.” He added, “We are all very excited to have her join our team and lead our Nursing Division.”

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Allegheny County Medical Society Announces Newly Elected Officers

Rajiv R. Varma, MD, has been installed as the 2012 president of the Allegheny County Medical Society (ACMS). Dr. Varma is the 147th president of the local physician organization. Four other physicians will assume new leadership roles as elected officers (photos avaialable upon request). The 2012 ACMS officers are:

Rajiv R. Varma, MD
2012 ACMS President
Dr. Varma is a pediatric neurologist certified in pediatrics and neurology with special qualifications in child neurology. He is clinical director of the pediatric neurology division of Children’s Hospital of Pittsburgh of UPMC.

A member of ACMS since 1987, Dr. Varma has been very active with the Society in addition to his service on the board of directors from 2003 to 2005 and again in 2008 to 2010. He was a member of the Legislative Committee from 1993 to 2006. He was chair of the Member Benefits Committee in 1999 and participated on the Membership Committee from 2000 to 2005, serving as vice chair in 2000 and chair from 2001 to 2005. Dr. Varma was the Board of Directors Presidential Appointee from 2000 to 2002. He served on the Nominating Committee in 2006 and the Finance Committee in 2008 and 2010. He was a member of the Awards Committee in 2009. He participated on the Peer Review Board in 2010 and was chair of the Bylaws Committee that same year. Dr. Varma served as ACMS treasurer in 2008, secretary in 2009, vice president in 2010 and president-elect in 2011, serving on the Executive Committee during that time. At the state level he served as an alternate delegate to the Pennsylvania Medical Society from 1993 to 1995 and in 2002. Dr. Varma served as a delegate to the Pennsylvania Medical Society from 1996 to 2001; 2003 to 2008 and 2010 to 2011. Dr. Varma has also served on the PMS Strategic Planning Committee for several years.

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American Liver Foundation Announces Honorees Tribute to Excellence 2012

American Liver Foundation recognizes dedicated individuals & organizations at annual awards luncheon

The American Liver Foundation (ALF) will recognize five individuals that have demonstrated the highest levels of dedication and commitment to the Allegheny Division of the ALF at their 6th annual awards luncheon.

This year the Allegheny Division will honor the following five people for their tireless dedication to the American Liver Foundation and the fight against liver disease.

  • Dr. George Mazariegos, Pediatric Transplant Surgeon, Children’s Hospital of Pittsburgh of UPMC
  • Dr. Paul Lebovitz, Division Director, Gastroenterology, West Penn Allegheny Health Systems
  • Donato Coluccio, Chef and owner of Donato’s Fox Chapel
  • Dr. Karl Williams, Allegheny County Medical Examiner
  • Richard Zelechowski, Western Pennsylvania PBC Support Group member

The Tribute to Excellence began in 2007 by honoring Dr. Thomas E. Starzl, MD, PhD, the “Father of Transplantation” and naming a research grant in his name. Since then the ALF has strived to honor those individuals and organizations that have demonstrated the highest levels of dedication and commitment, who have devoted time, talent and treasure to the American Liver Foundation in a meaningful way through advocacy, education and fundraising, and who forge paths of leadership for others to follow in the fight against liver disease.

The mission of the American Liver Foundation is to facilitate, advocate and promote education, support and research for the prevention, treatment and cure of liver disease.

The 6th Annual Tribute to Excellence will be held on Friday, March 2, at The Fairmont Pittsburgh Hotel from 11:30am-1pm. Tickets are $45 each. For more information contact Amanda McDivitt, 412-434-7077.

Pennsylvania Physician Provides Free Health Care to Working Poor

Dr. Zane Gates

Robert Wood Johnson Foundation® Honors Zane Gates, MD, With a 2011 Community Health Leaders Award  

After completing medical school and a residency in internal medicine, Zane Gates ultimately returned home to Altoona, Pa., where he grew up poor in a public housing project. He opened his own free clinic in a van to provide care to the working poor—those who can’t afford to buy private coverage but earn too much to qualify for Medicaid. After partnering with Altoona Regional Health System, Gates’ van-based clinic grew into Partnering for Health Services, which provides access to free health care to about 3,500 people in the Altoona area.

For his determination to provide compassionate health care to those most in need and his work throughout the Altoona community, Gates has been named one of 10 recipients of the Robert Wood Johnson Foundation Community Health Leaders Award. The award honors exceptional men and women who have overcome significant obstacles to tackle some of the most challenging health and health care problems facing their communities. Gates will receive the award during a ceremony at Baltimore Marriott Inner Harbor at Camden Yards in Baltimore, Md., on November 9.

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Medical Director Key to Transition

Dr. Paul Beck, MD, Interim Medical Director for ERMI, will lead the transition to ERMI in the emergency department at Southwest Regional Medical Center.

In December, Southwest Regional Medical Center announced an agreement to partner with Emergency Resource Management Inc. (ERMI).  ERMI, part of UPMC, is one of the largest employers of emergency medicine physicians in Pennsylvania.  The agreement also provides a medical director who will oversee the medical services provided.  Paul Beck, M.D., began serving as interim medical director beginning Jan. 1, 2012.

“We have a great team of physicians here serving the community,” said Dr. Beck, board certified in emergency medicine.  “Our priority is to make sure patients receive fast and quality care. Things are definitely moving in the right direction.”

The goal is for patients to be seen by a healthcare professional within 30 minutes of walking in the door.  The current average is 33 minutes and dropping since ERMI began. Dr. Beck will also provide administrative support to ensure quality and speed of service for patients presenting to the Southwest Regional Medical Center emergency department. He is assigned to Southwest Regional for approximately 6 months to ensure a smooth transition.  At the end of 6 months a permanent director will be named.

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What Clients Expect—Through the Eyes of a CEO

By Jim Surman, CMC

One of my clients, Raymond Graeca, CEO of the newly-formed three hospital merged healthcare organization (Penn Highlands Health Care System) in Western Pennsylvania, recently shared the attributes and outcomes that he values in a consultant and a consulting relationship at a recent Institute of Management Consulting (IMC) meeting at the Engineers Society of W. PA.

He stated his main considerations included:

  • Technical competency – their grasp of the subject matter
  • Professionalism – are they serious or “semi-retired” or “in-between jobs”
  • Ability to communicate verbally and in writing
  • Ability to understand and adapt to a changing environment
  • No preconceived ideas and not let bias operate when analyzing problems or making recommendations
  • Good listening skills
  • Does not “turn the tables” and ask the client to weigh in on a description of their problems or root causes
  • Conforms to a very clear set of ethics
  • Brings new knowledge to the organization, new ways of analyzing and solving problems
  • Values the relationships that they formed
  • Helps the client structure the implementation to build accountability within their organization

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Community Needs Assessment Drives Planning and Improvement

By Chris W. Brussalis

The rapid and constant change in healthcare is daunting.  Current government regulation and the threat of future mandates are changing the landscape in policy, economics, and practice.  Add this to everyday, fast-paced advances in technology, workforce demands, and dynamic community needs, and healthcare leaders will be pressed to manage and allocate resources like never before.

For healthcare organizations to continue providing high quality services in a cost-efficient manner, it is paramount to follow a rigorous discipline of community needs assessment, strategic planning, and continuous improvement.  They provide a guide for any long-term decision-making or dynamic planning process.

Community Needs Assessment

A community needs assessment is a thorough review using research and data-rich analysis to enable healthcare organizations in developing compelling solutions that satisfy community needs, capitalize on market opportunities, and mitigate possible threats.  Successfully delivering on mission now and into the future requires an understanding of the community’s needs and projecting what those needs will be in the months and years ahead.

A thorough understanding of community healthcare status and needs is vital.  With this information, healthcare providers can compare current community needs with their capacity and ability to deliver to meet them.  A community needs assessment should also predict demographic and socioeconomic changes and subsequent healthcare needs of the community.  This data is critical to the effectiveness of a strategic planning process.  The community needs assessment is primary data to feed into the situational analysis of a healthcare provider’s strategic plan.

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Hospital & Health System Association of PA Names 2012 Board

Garry L. Scheib

The Hospital & Healthsystem Association of Pennsylvania (HAP) recently named the organization’s 2012 board of directors and officers, effective January 1, 2012:

Officers (all incumbent directors):
Chair:
 Garry L. Scheib, COO, University of Pennsylvania Health System; executive director, Hospital of the University of Pennsylvania, Philadelphia
Chair-elect: Steven P. Johnson, president & CEO, Susquehanna Health, Williamsport
Treasurer: Scott A. Becker, FACHE, CEO, Conemaugh Health System, Johnstown
Immediate Past Chair: Paul Bacharach, president & CEO, Uniontown Hospital

New Board Members:
Thomas E. Beeman, Ph.D., president & CEO, Lancaster General Health
James M. Collins, president & CEO, St. Clair Hospital, Pittsburgh
George A. Huber, J.D., Associate Dean, University of Pittsburgh (ex officio)
Larry R. Kaiser, M.D., CEO, Temple University Health System, Philadelphia
Janet Lienert, president, Pennsylvania Association of Healthcare Auxiliaries (ex officio)

Incumbent Board Members:
Alan Brechbill, executive director, Penn State Milton S. Hershey Medical Center, Hershey
Cornelio R. Catena, CEO, Wyoming Valley Health Care System, Wilkes-Barre
Leslie C. Davis, president, Magee-Womens Hospital (UPMC), Pittsburgh
Michael J. Farrell, Jr., CEO, Somerset Hospital
Stuart H. Fine, president & CEO, Grand View Hospital, Sellersville
Barry R. Freedman, president & CEO, Albert Einstein Medical Center, Philadelphia
Kathleen A. Kinslow, president & CEO, Aria Health System, Philadelphia
John J. Lynch, III, president & CEO, Main Line Health/Main Line Hospitals, Bryn Mawr
Norman F. Mitry, president & CEO, Heritage Valley Health System, Beaver
John R. Morahan, president & CEO, St. Joseph Regional Health Network, Reading
Edward C. Pitchford, president & CEO, Charles Cole Memorial Hospital, Coudersport
Joan K. Richards, president & CEO, Crozer-Keystone Health System, Springfield
Richard L. Seim, president, York Hospital
John E. Simodejka, president & CEO, Schuylkill Health System, Pottsville
Glenn Steele, Jr., M.D., Ph.D., president & CEO, Geisinger Health System, Danville
Mark Stensager, president & CEO, Guthrie Healthcare System, Sayre
H. Ray Welch, Jr., president & CEO, Mercy Health System of Southeastern PA, Conshohocken; executive vice president, Catholic Health East, Newtown Square

HAP is a statewide membership services organization that advocates for nearly 250 Pennsylvania acute and specialty care, primary care, subacute care, long-term care, home health, and hospice providers, as well as the patients and communities they serve. Additional information about HAP is available online at www.haponline.org.

Nursing Foundation of Pennsylvania Announces New Board of Trustees

Nursing Foundation of Pennsylvania (NFP) has elected eight innovative leaders to join its Board of Trustees:

  • President, Marilyn D. Harris, MSN, RN, NEA-BC, FAAN, Retired Executive Director, Abington Memorial Hospital Home Care / Hospice
  • Vice President, Paul E. Tarves, MSN, BSN, RN, Evangelical Community Hospital
  • Secretary, Patricia Sweeney, PhD, CRNP, FNP, BC, The School of Nursing at Penn State
  • Treasurer, Dolores M. Zygmont, PhD, RN, Temple University
  • Member, Esther Brown, EdD, RN, ThB, Widener University School of Nursing
  • Member, Beth Hogan-Quigley, MSN, RN, CRNP, University of Pennsylvania School of Nursing
  • Member, Judith Anne Zdziera, MSHA, RN-BC, Fort Washington, PA
  • Member, Elizabeth Walls, MSN, MBA, RN, Chester County Health Department

“For 28 years, NFP has provided first-rate opportunities for professional nurses in the Commonwealth of Pennsylvania,” states NFP President Marilyn D. Harris.  “This freshly-focused Board enthusiastically accepts the challenge of providing NFP with strategic guidance and policy direction — most notably in the areas of governance, conflict of interest, human resources, financial and legal matters, openness, fund development, and public policy and advocacy.  We already know that Pennsylvania’s nurses are experienced, dedicated and hard working.  We look forward to our expanding initiatives to support and collaborate with them.”

NFP’s mission is to support charitable, educational and research ventures that improve health and advance the nursing profession.  The purpose of the NFP is to (1) secure funding for scholarly and other mission-oriented pursuits in nursing; (2) provide charitable support to the PA State Nurses Association (PSNA), a 501(c)6 membership organization advancing professional nursing; and (3) ensure NFP exists in perpetuity to assist in advancing the nursing profession in PA.  To learn more about NFP, visit www.theNFP.org.

The Pennsylvania State Nurses Association (PSNA) is the non-profit voice for nurses in the Commonwealth of Pennsylvania. Representing more than 208,000 nurses, the Association works to be essential in advancing, promoting and supporting the profession of nursing to improve health for all in the Commonwealth. PSNA is a constituent member of the American Nurses Association (www.panurses.org).

Residence at Hilltop Director Elected to State Board

Walter H. Young, executive director of The Residence at Hilltop in Monongahela has been elected the Independent Personal Care Representative for the board of directors of the Pennsylvania Health Care Association or PHCA.

A resident of Whitehall, Mr. Young is a Licensed Nursing Home Administrator (NHA) and a Licensed Personal Care Administrator (PCA) who was hired in 2009 to manage The Residence at Hilltop, a subsidiary of Mon-Vale Health Resources, Inc., the parent company ofMonongahela Valley Hospital.

The Pennsylvania Health Care Association advocates for compassionate, quality long-term care for Pennsylvania’s elderly and disabled residents. As the Independent Personal Care Representative, Mr. Young will work at the state level to lend a voice to independent personal care homes, defined as those which are not owned by chains.

“I’m very fortunate to enjoy a tremendous amount of support in this endeavor (from the board of Residence at Hilltop),” said Mr. Young. “This is the strongest support I’ve had at any of my jobs and I’ve been an administrator for 24 years.”

A seasoned professional, Mr. Young brings the leadership experience he gained in various administrative roles at other personal care facilities in the region. He is also an instructor in Nursing Home and Assisted Living Administrator Training at the Community College of Allegheny County.

In the past, he served on the PHCA’s board of directors and on the Personal Care Advisory Committee of the Pennsylvania Department of Public Welfare. He received the H. Lee Jarvis award from the PHCA for outstanding leadership and efforts on behalf of assisted living residents.

The Residence at Hilltop combines housing, support services, personal assistance and health care to the elderly and others who need help with the activities of daily living but who do not require around-the-clock skilled care.

Terry Wiltrout Named CEO of Canonsburg General Hospital

West Penn Allegheny Health System today announced the appointment of Terry Wiltrout as Chief Executive Officer at Canonsburg General Hospital (CGH), effective immediately. Mr. Wiltrout has served as interim CEO at the hospital since June.

Mr. Wiltrout officially joined Canonsburg’s leadership team in 2002 and was named the hospital’s Vice President of Operations in 2007. He began his career with the West Penn Allegheny Health System in 1991 as a computer operator.

Most recently, Mr. Wiltrout was the lead executive overseeing the development of West Penn Allegheny‘s new Outpatient Care Center in Peters Township.

“Terry is a talented healthcare executive who has been instrumental in the success of Canonsburg General and the growth of our southern Allegheny County and Washington County market presence over the past several years. He is a highly visible and well respected leader the community served by Canonsburg General and we are excited to have someone so capable and committed to the vision and mission of this organization leading our efforts on that campus,” said Keith T. Ghezzi, MD, Interim President and Chief Executive Officer of West Penn Allegheny Health System.

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Local Physician Named Recipient of Community Service Award

The Washington County Medical Society (WCMS) will honor Monica Speicher, MD, with its Community Service Award at their Annual Recognition Dinner on Thursday, November 10, 2011. The Award is given to a Washington County physician who has demonstrated a pattern of humanitarian service, including participation in charitable activities, indigent care, and service to the community.

Dr. Speicher, a family medicine specialist, is being recognized for her work with WeCare Street Outreach in Washington. WeCare started in 2009 when a group of community volunteers contacted Dr. Speicher to lead the medical portion of a homeless street outreach, modeled after Operation SafetyNet in Pittsburgh. Initially, volunteers would go out in small groups and offer supportive care to homeless camps, providing blankets, coats, vitamins, and food. Recently, Dr. Speicher was able to offer medical care and now provides blood pressure readings, cursory exams, smoking cessation, and medicine. She also precepts a resident clinic at the Washington City Mission that treats the homeless who need follow up care.

Dr. Speicher was born and raised in Latrobe and graduated from Allegheny College. She received her medical degree from Jefferson Medical College. Since completing her family medicine residency at Washington Hospital in 2003, she has worked as a primary care physician at Canonsburg Family Practice.

Washington County Medical Society is affiliated with Pennsylvania Medical Society. The patient-doctor relationship is a priority of the Pennsylvania Medical Society and the Washington County Medical Society. The Medical Society listens to concerns of both patients and doctors to improve the delivery of health care services.

Thoughts on Portugal, Raymond Vennare, Biotech Entrepreneur

Raymond F. Vennare

By Raymond Vennare
(reprinted with permission from New Venturist)

I have always believed, if not intuitively understood, that entrepreneurship is fundamentally personal; that it takes human vision, intention and work to discover, innovate and turn an idea into a business. This is not a novel thought. Baum, Frese and Baron wrote an entire book on the subject entitled The Psychology of Entrepreneurship.

Entrepreneurship is ubiquitous. It transcends borders, genders and cultures. It is, and always has been, the very underpinning of economic growth, prosperity and survival throughout the history of civilization. Entrepreneurship is a major economic force.  It is, according to the Small Business Association, responsible for 51% of private sector output, the employment of nearly 51% of private sector workers, and the progenitor of 99% of all employees in the United States alone.

It is also true, however, that to be an entrepreneur is something quite different than being entrepreneurial. To be an entrepreneur is the personification of vision and tenacity; to blindly or bravely accept risk and uncertainty as a normal course of events. Entrepreneurs are inspirational and methodical, even if their inspirations are counter-intuitive and their methods unorthodox.

To be an entrepreneur is a singular event and it is very, very personal.

Being entrepreneurial is social. It is collective. It is to pursue a methodology or to tap into a process that someone else has already envisioned. It is a necessary process for companies, or countries, if they are to remain relevant, competitive and viable in a global economy.

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Baptist Homes Announced New Executive Director

Baptist Homes Society announced that Bernard Erb has been appointed to the position of Executive Director of Baptist homes. Bernie assumed his responsibilities at Baptist Homes on October 3, 2011.  Bernie has a very broad and diverse background in health care, having worked in hospitals, skilled nursing, and personal care settings.  Most recently, he served as the Administrator of cedars of Monroeville.  His wide range of knowledge and expertise make him well-suited to lead the Baptist Homes community as it enters its second century of service to seniors.
Baptist Homes is one of two communities operated by Baptist Homes Society, a not-for-profit continuing care retirement community that offers independent living, personal care, memory support, skilled nursing, and short- and long-term rehabilitative care.